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EPAA – People Management for PAs | LONDON, UK

April 5, 2017 @ 9:00 AM - 5:00 PM BST

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This intensive one-day programme has been designed for Executive and Personal Assistants undertaking people management activities.
To be a great people manager takes skill, determination and a willingness on your part to offer a fantastic and inspiring supervisory service.

Meeting close to the window Free Photo

Course Content:

  • Leadership vs management
  • Identifying your leadership style
  • Key management techniques
  • Dealing with group dynamics & conflict management
  • Top tips on creating a productive workplace and team environment (employee engagement & wellbeing)
  • Providing professional feedback in a constructive way
  • Leading through coaching
  • How to set up and maintain an Internal PA/Administrative Network

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April 5, 2017
9:00 AM - 5:00 PM
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