This intensive one-day programme has been designed for Executive and Personal Assistants undertaking people management activities.
To be a great people manager takes skill, determination and a willingness on your part to offer a fantastic and inspiring supervisory service.
- Leadership vs management
- Identifying your leadership style
- Key management techniques
- Dealing with group dynamics & conflict management
- Top tips on creating a productive workplace and team environment (employee engagement & wellbeing)
- Providing professional feedback in a constructive way
- Leading through coaching
- How to set up and maintain an Internal PA/Administrative Network